Trade customers only

Delivery

Delivery terms confirmed on your quote.

The account team confirms delivery on each quote before you order.

Postcode checker

Check your delivery area.

Once your postcode is covered, the checker will show the available delivery method and terms.

Enter your trading postcode to check the current status.

Delivery record example result
Service method
To confirm
Next eligible day
To confirm
Order cut-off
To confirm
Minimum or fee
To confirm

If a postcode cannot be confirmed online, the trade team will confirm it on the quotation.

Coming soon Service area, delivery method, cut-off, minimum and delivery day are confirmed on your quotation.

Service methods

How an order reaches you.

Your quote states the delivery method and terms before you order.

Your quote states the delivery method, day, cut-off, minimum or fee before you accept.

The delivery record

Every order carries its delivery terms in writing.

Once live, each order shows its method, day, cut-off, fee and exclusions before you accept.

  • Method and day stated on every order
  • Fee or threshold shown in pounds as applied to your basket
  • Any exclusions listed line by line before dispatch
Delivery record · illustrative example Quote reference · confirmed
Method
To confirm
Delivery day
To confirm
Cut-off ordered against
To confirm
Delivery fee
To confirm
Threshold applied
To confirm
Exclusions
To confirm
Terms fixed
On the accepted quote

Illustrative example layout only. Fees, thresholds and days stay blank until the service table is confirmed.

Substitutions and completeness

An incomplete delivery costs a small shop more.

If a confirmed line changes before dispatch, your account contact will tell you the available options.

Quote confirmation

Every delivery is arranged and confirmed individually.

The account team confirms the method, day and charge on each quote.

Every account sees its delivery terms in writing on the quote before accepting.

Check whether we can serve your area.

Apply with your business type and postcode. The account team will confirm the current delivery status.