Trade customers only

How it works

How to open an account and order.

Six steps from account check to repeat order.

Six steps

Six steps, in the order they happen.

Check fit

Tell us your business type and trading postcode.

Apply

A short form about your business. The account team reviews every application.

Verification

Standard trade checks confirm you buy for resale or business use.

See your range

Approved accounts see validated lines for their channel, with case quantities, VAT treatment and trade prices after sign-in.

Request a quote

Build a request or paste your list. The account team confirms each quote.

Accept and reorder

Accept the quote, keep your documents, and save the list for reorders.

What you get, and when

What comes with approval, and what waits for evidence.

Some account tools will be ready at launch. Others will be added in later releases.

On approval

Working from day one

  • Browse the validated range for your channel, with case and unit economics
  • Request quotes on any line, or paste your own buying list
  • Saved lists, so reorders start from what you actually buy
  • Quotes, invoices and account documents kept in one place

Arrives with evidence

Added only after the service data is reliable

  • Direct ordering Placing orders without an account-team quote check.
  • Published delivery promise A stated delivery day and cut-off by postcode.
  • Account pricing display Standing prices shown in the portal.
  • Service metrics Fill rate and on-time figures, with sample and window stated.

Each switches on once the underlying data is real.

Questions

Straight answers to the questions we get.

How do I open a trade account?

Apply online with your business type and trading postcode. The account team checks the business details and emails your sign in details once the account is open. Apply for an account

Who can apply for an account?

UK trade businesses buying for resale or business use, from convenience stores to foodservice. Tallon is trade only and not open to the general public.

Can I see prices before I apply?

Yes. Create a quick account with your mobile number on any product page, we text you a code and every trade price unlocks. Browse prices

Is there a minimum order?

Yes, £250 of goods ex VAT on every order, and you order by the case. Delivery is free from £250 on your first three orders, then from £500. Delivery terms

When do you deliver?

Tuesdays and Fridays. For a Tuesday delivery order by 2pm on Friday, and for a Friday delivery order by 2pm on Wednesday. Delivery terms

What happens if something is out of stock?

We tell you at quote stage. If a comparable line exists we suggest it, and you confirm before anything ships.

What is the 3% price match?

Send us the prices you pay now. Matching in-stock lines come in at least 3% lower, and we say so line by line. Send your prices

Start with your business type and postcode.

Business type and postcode first, and if we are not a fit we say so.